Incidents and maintenance reported on status page for Waterfall https://status.waterfall.io/ https://d1lppblt9t2x15.cloudfront.net/logos/793205cd8402108444a6038c194937bc.png https://status.waterfall.io/ en https://status.waterfall.io/incident/1077447 Tue, 29 Sep 2026 19:21:00 -0000 https://status.waterfall.io/incident/1077447#29067aeb0afae1f12506597c389d3abd5d02aaa6ccc0303066dbbed81e6a859d Incident # Waterfall service incident — September 29, 2026 ## What happened On September 29, Waterfall experienced a widespread service disruption during a production software update. A shared dependency was updated before the matching application code was deployed. This incompatibility prevented affected services from starting and processing requests. The failure was caused by our deployment process. We apologize for the disruption to your work. ## Customer impact All API endpoints were affected. Requests could fail, and workflows depending on them could be interrupted. Production logs show the dependency-related errors from approximately **17:36 to 17:58 UTC**. Recovery was rolled out progressively, so the impact window varied by service. This interval describes the errors observed in our logs; the precise customer impact and any outstanding job recovery are still being reviewed. ## Timeline | Time on September 29 (UTC) | Event | | --- | --- | | 17:04–17:20 | The update sequence was deployed to our development environment. Manual end-to-end checks were performed after the application deployment. | | 17:36–17:37 | The production dependency rollout began directing traffic to incompatible application versions. Service startup failures appeared. | | During the rollout; exact time under review | We detected the outage on operational dashboards, followed shortly afterward by an alert from our external monitoring service. | | 17:49 | A production deployment of compatible application code was initiated. | | 17:52–17:57 | Updated application versions were progressively activated. The deployment finished at 17:57. | | 17:58 | The last matching dependency error in the reviewed logs came from an earlier application version. No further matching errors were found through the 18:20 review boundary. | ## Why testing did not catch it Our development checks tested the final combination of application code and dependencies. They did not test the intermediate state created when the dependency update went live before the application update. Our deployment automation also treated successful infrastructure updates as successful deployments without verifying that each affected service could start and process requests. That allowed an incompatible version to reach production traffic. ## How we addressed it We deployed the application code compatible with the updated dependency and progressively moved services to those versions. We are reviewing the remaining customer-impact details, including whether interrupted requests or jobs require further action. ## Preventing recurrence We have identified the following improvements for implementation: - Validate the complete application and dependency combination before directing production traffic to it. - Test service availability throughout the deployment sequence, including intermediate transitions and asynchronous processing. - Roll out changes in smaller stages, with health checks that stop expansion when a service fails. - Strengthen startup-failure monitoring and rehearse rapid restoration of the previous working release. These are proposed preventive actions; their implementation and verification status will be tracked separately. Our responsibility is to make the deployment process catch this class of incompatibility before it affects customers. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 18:06:28 -0000 https://status.waterfall.io/incident/1077404#e62f1f88866532116066841dfc446910a09be4c72e538548feb711b22625ccfa Incident Enrichment Phone recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 18:02:43 -0000 https://status.waterfall.io/incident/1077404#ce91232b64b52282d7fab8b13d8752150faa022b478fcc84fc86fc409286aa06 Incident Search Company recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 18:01:27 -0000 https://status.waterfall.io/incident/1077404#e951c2a8d86ebbc343fb96dce6ce56345b88cc2c532e4ab6bc09ed97baa7d21c Incident Enrich Company and Job Change API recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 18:00:46 -0000 https://status.waterfall.io/incident/1077404#45d6f4c50bbec28d85eb442d090b5a15cf68326632ecbbc1af80ce96499f853b Incident Search Contact recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:59:43 -0000 https://status.waterfall.io/incident/1077404#8ddbdebd5bf4bdc8f7275f78297ab98d7495ff90bbb478183657d876e7374c12 Incident Verify Email recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:58:43 -0000 https://status.waterfall.io/incident/1077404#adb822dd19df59cacafd535a2fa57a853aeadf079c921b10cd3e7a780dfb95ff Incident Prospector recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:58:18 -0000 https://status.waterfall.io/incident/1077404#f4782d3fc8c093c8e08f6df8e39b26dce326b5ee179bcc4644f948e8b54e5cb8 Incident Enrichment Contact and Account Info V2 recovered. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:40:01 -0000 https://status.waterfall.io/incident/1077404#8c3d9cfae696039579939bda7ecaae18ab506761553d72bac24d9fbaf9047270 Incident Enrichment Contact went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:39:41 -0000 https://status.waterfall.io/incident/1077404#1573890c20a3d31aa59d293ddf2987d3fd510934c0ea1b53c8edb27a9f8f2d71 Incident Search Contact went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:39:19 -0000 https://status.waterfall.io/incident/1077404#60ba7502bb068539a2ec544c28185c34772722ca0180d63ef1f034eec5c4573c Incident Search Company went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:38:19 -0000 https://status.waterfall.io/incident/1077404#f00cae0672d1aef95fa426d57dcf4e0159d8b4abd34e74f4a110f1d7e1a9ce1d Incident Enrichment Phone went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:38:13 -0000 https://status.waterfall.io/incident/1077404#2437af91190fe0c3703a5278204d4269ead33a42550f26c0db44d580da94214d Incident Prospector, Job Change API, and Verify Email went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:37:50 -0000 https://status.waterfall.io/incident/1077404#cd15931e45382984015137712673a308e8554abf90106822df6a9bad35856419 Incident Enrich Company went down. https://status.waterfall.io/incident/1077404 Tue, 29 Sep 2026 17:37:08 -0000 https://status.waterfall.io/incident/1077404#d6369efd392d92151d599deda136f05b1e82d569d75deeb49f121229c6e6c472 Incident Account Info V2 went down. https://status.waterfall.io/incident/933153 Wed, 24 Jun 2026 08:07:55 -0000 https://status.waterfall.io/incident/933153#67d4957be71565592081e214916fd40ac0a32ba98fd865fb8d4dd6f3e7330a77 Incident Search Company recovered. https://status.waterfall.io/incident/933153 Wed, 24 Jun 2026 07:55:28 -0000 https://status.waterfall.io/incident/933153#00be53aa4e306bb8c263222dca530c3510356a2fc9f7a6093264a643f9412088 Incident Search Company went down. https://status.waterfall.io/incident/930918 Mon, 22 Jun 2026 07:47:56 -0000 https://status.waterfall.io/incident/930918#8b4cc359fe6dbeeea760ad2ddfe3ed88e033808e593c899091279ea9c654aa1e Incident Search Company recovered. https://status.waterfall.io/incident/930918 Mon, 22 Jun 2026 07:39:49 -0000 https://status.waterfall.io/incident/930918#895033f600cfeed86af3d83102242490de58fc78fa11f01167870acc7527a619 Incident Search Company went down. https://status.waterfall.io/incident/930918 Mon, 22 Jun 2026 06:53:36 -0000 https://status.waterfall.io/incident/930918#adda9ed8eee56fa6b17bff4476699f8d311a020309a618ca0083133e8da7e794 Incident Search Company recovered. https://status.waterfall.io/incident/930918 Mon, 22 Jun 2026 06:44:36 -0000 https://status.waterfall.io/incident/930918#7aadc0a4bbaaec6e02e72edbfb84a23ef8f7304853a8e2c6de62304ba64de150 Incident Search Company went down. https://status.waterfall.io/incident/930091 Sun, 21 Jun 2026 04:37:45 -0000 https://status.waterfall.io/incident/930091#3b554470aa6904debb2a59cda7f97fbb0615716357169a062bddd5d638b90a7c Incident Search Company recovered. https://status.waterfall.io/incident/930091 Sun, 21 Jun 2026 04:29:43 -0000 https://status.waterfall.io/incident/930091#c1b2fb11f608fa0f7a94d20ffbf050d9b41a5da61bc834cef2204f8aeedb4560 Incident Search Company went down. https://status.waterfall.io/incident/928854 Fri, 19 Jun 2026 14:37:42 -0000 https://status.waterfall.io/incident/928854#6b50c9f805e7e61ed8d3f78fb51bd693369f3bd8fc09a4f5bfcd3d6d5d21d12c Incident Search Company recovered. https://status.waterfall.io/incident/928854 Fri, 19 Jun 2026 14:30:16 -0000 https://status.waterfall.io/incident/928854#a511e1fac4b13d037a38b80be389d179febf6da331ff43911254571c47a8ebe5 Incident Search Company went down. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 15:08:10 -0000 https://status.waterfall.io/incident/926584#47e3031bbf03e62d52a144d5493bd5f02448bcab2c1bef714dfb2e19e3bd8dd0 Incident Search Company recovered. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 14:39:47 -0000 https://status.waterfall.io/incident/926584#ed18866d784d84a36aeed43a96636ec1a9eedfce7eb56090a9e0d834d9635cf8 Incident Search Company went down. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 10:17:50 -0000 https://status.waterfall.io/incident/926584#fdc8c352a539913667dc82083c1a7721ef2d02a7b93ef4f5d5f6d8aca1491952 Incident Search Company recovered. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 09:34:41 -0000 https://status.waterfall.io/incident/926584#c6a5b53eafa4caddf7c5e003ad81d485710fea8b58bf5e772acdd3360f141a59 Incident Search Company went down. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 09:16:39 -0000 https://status.waterfall.io/incident/926584#336f8e76a7cf2f025a18ef8c50640206fd8a94d569c99abc9dee1b96d9373e58 Incident Search Company recovered. https://status.waterfall.io/incident/926584 Wed, 17 Jun 2026 08:49:36 -0000 https://status.waterfall.io/incident/926584#0d432d657bff4d3d1b9393ac26bf149d359887dddfc8709673b3b7be21cd9786 Incident Search Company went down. https://status.waterfall.io/incident/925329 Tue, 16 Jun 2026 21:21:12 -0000 https://status.waterfall.io/incident/925329#8a491f93384f6aabe70041d9c67cc1136bcbb46ee974f3caf273538155bb0b36 Incident Search Company recovered. https://status.waterfall.io/incident/925329 Tue, 16 Jun 2026 21:15:28 -0000 https://status.waterfall.io/incident/925329#25057fb7bf064019099317fa576c331970d25a79cd3ea1ebdfdb324619b40209 Incident Search Company went down. https://status.waterfall.io/incident/925329 Tue, 16 Jun 2026 07:40:13 -0000 https://status.waterfall.io/incident/925329#aa2effc762302fc3c9d19d025f7a69678b4f08f0392c61fb7d7d892533fe2d01 Incident Search Company recovered. https://status.waterfall.io/incident/925329 Tue, 16 Jun 2026 07:35:19 -0000 https://status.waterfall.io/incident/925329#f3f9101401614b8f2839ab8b38573915e0f5cd16e3fcc7db15b72bf9f4809a11 Incident Search Company went down. https://status.waterfall.io/incident/916488 Sun, 07 Jun 2026 04:27:51 -0000 https://status.waterfall.io/incident/916488#df07bbe9897aff4ba6e5a159eea9f3d84992ad6ac15b0f1da16a5ec6644426a3 Incident Search Company recovered. https://status.waterfall.io/incident/916488 Sun, 07 Jun 2026 04:20:17 -0000 https://status.waterfall.io/incident/916488#bf138a6e525349def56b417247dbc474f497921a403a4ca5d9b7ed4023b3a76c Incident Search Company went down. https://status.waterfall.io/incident/865165 Sun, 05 Apr 2026 17:56:17 -0000 https://status.waterfall.io/incident/865165#3f800acc3f53f295ea50223a5224811ea24d2a9e4cb445db88829c0f94b7a2bd Incident Verify Email recovered. https://status.waterfall.io/incident/865165 Sun, 05 Apr 2026 17:47:01 -0000 https://status.waterfall.io/incident/865165#af482079cd4768f7dd100444d133741d65619273bfde12e05514d9ab83d5dc4c Incident Verify Email went down. https://status.waterfall.io/incident/850687 Mon, 16 Mar 2026 20:12:07 -0000 https://status.waterfall.io/incident/850687#68b79c19e9430b864687bf73089c9e70dd44bc04cb28075ccf21c0e7078196be Incident Account Info V2 recovered. https://status.waterfall.io/incident/850687 Mon, 16 Mar 2026 20:06:51 -0000 https://status.waterfall.io/incident/850687#089ed61500dc01609820e36e86677722d2def9a1dd37cae9c81b502557f6b409 Incident Account Info V2 went down. https://status.waterfall.io/incident/837622 Mon, 02 Mar 2026 08:01:29 -0000 https://status.waterfall.io/incident/837622#578d986d2e5a6e1bcb4c1f06685fdce9fbf9a735579327a3dd4beae9667bb04d Incident Enrichment Phone recovered. https://status.waterfall.io/incident/837622 Mon, 02 Mar 2026 07:46:11 -0000 https://status.waterfall.io/incident/837622#4feb3d969d59fc45799e533203891812276896defcfb939d371a847f6ee99b45 Incident Enrichment Phone went down. https://status.waterfall.io/incident/835559 Fri, 27 Feb 2026 21:44:00 -0000 https://status.waterfall.io/incident/835559#9cd7017520ecc122ad780548fe95686770f3d5771eec514198536bfe6d0e68ae Incident On February 27, 2026, 20:49 UTC, the Waterfall API experienced degraded performance affecting some asynchronous job endpoints. The incident was triggered by an unexpected surge in enrichment request volume that exceeded normal traffic patterns, causing temporary resource contention in our backend infrastructure. This resulted in intermittent timeouts and elevated error rates for some API consumers. Our engineering team identified the root cause quickly and took immediate action to restore full service. Normal operations were restored within 15 minutes. No data was lost — any jobs that failed during the incident window can be safely re-submitted. As part of our ongoing commitment to platform reliability, we are rolling out infrastructure improvements designed to handle higher throughput and ensure all clients can take full advantage of their allocated rate limits without interruption. These enhancements include more resilient connection management, improved load isolation between accounts, and smarter capacity scaling under peak demand. We're confident these changes will deliver a faster, more reliable experience as your usage grows. We appreciate your patience and are always available to discuss your integration needs. https://status.waterfall.io/incident/835503 Fri, 27 Feb 2026 20:49:04 -0000 https://status.waterfall.io/incident/835503#701c6eed1b95db3f02791352080bcff1aaff4607c0b6a3bc738d31f30afa9857 Incident Account Info V2 recovered. https://status.waterfall.io/incident/835503 Fri, 27 Feb 2026 20:39:58 -0000 https://status.waterfall.io/incident/835503#910c53bd8811d9baa4fa28a971f81e6e3517a2557e30696548446590833f4d2e Incident Account Info V2 went down. https://status.waterfall.io/incident/828963 Thu, 19 Feb 2026 18:06:12 -0000 https://status.waterfall.io/incident/828963#4fe976239f831ee2a05d2be7e9d313f32fa99167d6f809b27553b3c72d498b87 Incident Verify Email recovered. https://status.waterfall.io/incident/828963 Thu, 19 Feb 2026 17:36:14 -0000 https://status.waterfall.io/incident/828963#b72f9ddceafdf31bb350a305f995534813609ece198eb3851cd20c214e999089 Incident Verify Email went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:50:19 -0000 https://status.waterfall.io/incident/828173#70bd8593647891576253af5ba3ba6583fa779ec1519b2516af6997bff5306849 Incident Verify Email recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:49:40 -0000 https://status.waterfall.io/incident/828173#04ebdce54ae7d12533e5938cfb45ac9135a01e0aed5a1897e5e69a348147419a Incident Prospector and Enrich Company recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:49:00 -0000 https://status.waterfall.io/incident/828173#e8f94820b5d3abeda2208b596264ff0baccb98e8140e001faab025edfd4ee851 Incident Enrichment Contact and Enrichment Phone recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:44:08 -0000 https://status.waterfall.io/incident/828173#c893a1048d57f8a58b812b22ae24f5dd6929c22ca86ec10fe1027f2fe75f11a0 Incident Verify Email went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:43:42 -0000 https://status.waterfall.io/incident/828173#78c6e29e570b8d7ccea8ec4957cf51c2fed793d9bb22b8a0992dca82b72a08a7 Incident Prospector went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:43:25 -0000 https://status.waterfall.io/incident/828173#108b2da33743288705afaae8936384047860f396f4a70139fe8486f9e4f6b590 Incident Enrich Company went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:43:04 -0000 https://status.waterfall.io/incident/828173#d82519f6db3dc44676a72edd1a972dd23a95b23f13d3c7f429728d45d1bdeac6 Incident Enrichment Phone went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:42:51 -0000 https://status.waterfall.io/incident/828173#1d3d03d2ea9fa44ecb9ebc66f0c814a4206f0c6ee8a9d4c9a3128cb4d0fe8b47 Incident Enrichment Contact went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:41:49 -0000 https://status.waterfall.io/incident/828173#72540a5f74e681e010094ea8b0f3ce3e9eb751683b3cacddab50d34abad47e46 Incident Verify Email recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:41:12 -0000 https://status.waterfall.io/incident/828173#3203d597dce2427698e54cc3c9c709c2b374ffc4e4af97fd2921805d69ea1c59 Incident Enrichment Phone and Enrich Company recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:40:55 -0000 https://status.waterfall.io/incident/828173#7a99a4da9a5671ceefb4b55d27ee1338ea7be6a15edb98f78c73d684946ea7b5 Incident Enrichment Contact recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:40:38 -0000 https://status.waterfall.io/incident/828173#29bf5c938050dfcede971198e63cb1229767a69af256d9885f7b5cb6db1a6840 Incident Prospector recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:37:31 -0000 https://status.waterfall.io/incident/828173#963a4af69cf75d2880da73c6e55505faa48230fd4cc0e73d67aad6187bfc7a19 Incident Enrich Company went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:36:57 -0000 https://status.waterfall.io/incident/828173#9bce59f3e83cb4e4abffc04ba1a9126d244f1c50b838b7d94c07b2520abbb6e8 Incident Enrichment Contact and Enrichment Phone went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:35:10 -0000 https://status.waterfall.io/incident/828173#40a5c945ae80e243bfb5a32295684b632bdc0b852493d340ae7b4b6b3bec79e0 Incident Verify Email went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 20:34:37 -0000 https://status.waterfall.io/incident/828173#f69010e0044bf9abb6cf1fc9282a369bb4643449c5ee67b56c7cc8582bf69873 Incident Prospector went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 18:50:23 -0000 https://status.waterfall.io/incident/828173#4bf22bb2385a95ab93f2efdea802d5f82fbd526aea9495dfbff32b61943a9214 Incident Prospector recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 18:40:21 -0000 https://status.waterfall.io/incident/828173#2e45f47c9e64d577446e9e2da6f765fb150a27e048170541ca6e06ba983c9775 Incident Prospector went down. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 17:23:12 -0000 https://status.waterfall.io/incident/828173#3b071270dfdba6c2dbd50fd91aacb1cbce5d7138782061738a570320b4038ccb Incident Verify Email recovered. https://status.waterfall.io/incident/828173 Wed, 18 Feb 2026 17:15:00 -0000 https://status.waterfall.io/incident/828173#fd36939c2b50015b538fe2e27e931f56e87ffb16bb871b610cfdfca83c2ae9c7 Incident Verify Email went down. https://status.waterfall.io/incident/783653 Wed, 10 Dec 2025 10:18:56 -0000 https://status.waterfall.io/incident/783653#f9ccdf0613be693b48963136012c4621d12d0053825cf91ee3e87b8ab0b283bc Incident Prospector recovered. https://status.waterfall.io/incident/783653 Wed, 10 Dec 2025 10:13:29 -0000 https://status.waterfall.io/incident/783653#33f73f13f0a2ba74faeecfb0904845e56d2c9398a8e374db62b1137b6b721dc6 Incident Prospector went down. https://status.waterfall.io/incident/775459 Thu, 27 Nov 2025 20:51:08 -0000 https://status.waterfall.io/incident/775459#e9de4eb6d4297266194419da089b8b9cb744aea370a824d926810387231c11e7 Incident Enrichment Contact recovered. https://status.waterfall.io/incident/775459 Thu, 27 Nov 2025 20:45:39 -0000 https://status.waterfall.io/incident/775459#545a13e6b860c503eadf9bfa0844883b459fe69331811b63d6996aba7f6ae7a0 Incident Prospector and Enrich Company recovered. https://status.waterfall.io/incident/775459 Thu, 27 Nov 2025 20:39:33 -0000 https://status.waterfall.io/incident/775459#d48c4454cfa708a86fcc40fb31cc35ea8daa63b69f8a2ed386d5ec66051b71f4 Incident Prospector and Enrich Company went down. https://status.waterfall.io/incident/775459 Thu, 27 Nov 2025 20:39:10 -0000 https://status.waterfall.io/incident/775459#5186b99be83b453f170253eff37b582349ba366df69a6cbe9b86beb9278913ca Incident Enrichment Contact went down. https://status.waterfall.io/incident/754381 Thu, 30 Oct 2025 08:37:11 -0000 https://status.waterfall.io/incident/754381#774bed9dde32849fa07d460dab94f8c257e056ad93afeb670187bf4974e75d70 Incident Enrichment Contact, Enrichment Phone, and Account Info V2 recovered. https://status.waterfall.io/incident/754381 Thu, 30 Oct 2025 08:22:53 -0000 https://status.waterfall.io/incident/754381#9191248365236bb752d0e2dcfc7c511e2beb9ec4caa8f53070df31104c4f1cfd Incident Enrichment Contact, Enrichment Phone, and Account Info V2 went down. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 19:19:37 -0000 https://status.waterfall.io/incident/747339#43d7561795a2b92d643ec494bf65cf4b474321a3682baa01c524fe13673e47ee Incident Enrich Company recovered. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 19:11:06 -0000 https://status.waterfall.io/incident/747339#a17091118a820b402eb4246d08f4ae5f3652a30cff266abccc3db7c037577d35 Incident Enrich Company went down. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 19:02:08 -0000 https://status.waterfall.io/incident/747339#9f7fe0faa6de6ca2746b5a754e3359bc6b689ac3062a1497401456cb6835e34c Incident Verify Email recovered. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 18:44:22 -0000 https://status.waterfall.io/incident/747339#8c59e499efadffdf9b8bb1f136ee6e49c4f83e22633af0fd6929b18136846545 Incident Verify Email went down. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 16:13:31 -0000 https://status.waterfall.io/incident/747339#eead2f58a627c7fdef54fb2a2f41b12d56a7af2de0a1faf409df25d76157e6a4 Incident Verify Email recovered. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 15:03:51 -0000 https://status.waterfall.io/incident/747339#ce9f51f090a4ce8c0dcd34b54f7c8ebf3341f30e5923d7fd248d43a588e59c2f Incident Verify Email went down. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 14:19:55 -0000 https://status.waterfall.io/incident/747339#b50aa63c20c830e97b63b3e6ba6b1cecb4e00bc4b9c07a4c90acda74d874e24e Incident Verify Email recovered. https://status.waterfall.io/incident/747339 Mon, 20 Oct 2025 14:06:00 -0000 https://status.waterfall.io/incident/747339#49288b8f82fdc8f913d77c1c95f4d1a4f3c8bef16623e34414fbe7b319b9b161 Incident Verify Email went down. https://status.waterfall.io/incident/746811 Mon, 20 Oct 2025 09:34:00 -0000 https://status.waterfall.io/incident/746811#5675986d2ef9497af9dac6f1374aab88328f65950408487bafdc7c7ac4a72f06 Incident We’re seeing strong signs of recovery from the global AWS outage, and most requests are now succeeding. Our systems are still processing a backlog of queued requests, but everything should be functioning as expected. We’ll continue to share updates as the situation progresses. Thank you for your patience. https://status.waterfall.io/incident/746811 Mon, 20 Oct 2025 09:30:00 -0000 https://status.waterfall.io/incident/746811#a3d59594b4c4ceaf55b000e100ff9aeb4ad160453c69f5d0eb760f333228be79 Incident Update: Services are gradually recovering as AWS has deployed a fix. We recommend you retry any failed requests. While requests are starting to succeed, you may still experience some latency as systems clear their backlogs and fully stabilize https://status.waterfall.io/incident/746811 Mon, 20 Oct 2025 08:20:00 -0000 https://status.waterfall.io/incident/746811#9e6147b03d0c94b58bf73cc6a6dbbb69a2e94eed7bd2ca7b502dcdb2e08b5fd3 Incident We’re currently experiencing degraded performance due to a global AWS outage. You may see errors or slower-than-usual responses from our systems. Our team is actively monitoring the situation and will keep you updated as AWS resolves the issue. https://status.waterfall.io/incident/746811 Mon, 20 Oct 2025 07:56:46 -0000 https://status.waterfall.io/incident/746811#4fcdfdea49c4026721cfafa4a89245ba6f0013cf2dd39a2d6cda193576d9bca4 Incident Prospector went down. https://status.waterfall.io/incident/746811 Mon, 20 Oct 2025 07:49:37 -0000 https://status.waterfall.io/incident/746811#4d7a38e32f0a6a4967994eee3001964fb5ff8c3da7d60d4f909d98b787833bca Incident Enrichment Contact, Enrichment Phone, Enrich Company, and 3 other resources went down. https://status.waterfall.io/incident/743462 Tue, 14 Oct 2025 14:56:21 -0000 https://status.waterfall.io/incident/743462#c370a25819fd2442921fd1d7a35513dc7bde0ee669939bb25e5654f4fb785af5 Incident Verify Email recovered. https://status.waterfall.io/incident/743462 Tue, 14 Oct 2025 14:55:16 -0000 https://status.waterfall.io/incident/743462#c8f59551389748cdb035cec0980bd2e59337e910f07e9bf646e1605a61d25a48 Incident Enrichment Contact, Enrichment Phone, and Account Info V2 recovered. https://status.waterfall.io/incident/743462 Tue, 14 Oct 2025 14:34:02 -0000 https://status.waterfall.io/incident/743462#b61de0db3451eb8e795926edaea503aa196a42c614e7381355bc8bdbf3f2c05e Incident Enrichment Contact, Enrichment Phone, and Account Info V2 went down. https://status.waterfall.io/incident/743462 Tue, 14 Oct 2025 14:32:18 -0000 https://status.waterfall.io/incident/743462#52d32ec0bec9312e6a397706a07f1d96dfe6ece602d02e570215844496f7d119 Incident Verify Email went down. https://status.waterfall.io/incident/742840 Mon, 13 Oct 2025 17:43:37 -0000 https://status.waterfall.io/incident/742840#0050f5340d7eb7029a6dc402158917178a35a3190144a72b2cf3de12b105765d Incident Verify Email recovered. https://status.waterfall.io/incident/742840 Mon, 13 Oct 2025 17:37:28 -0000 https://status.waterfall.io/incident/742840#8d65af2315104835418846b3c3a1a9e509ae2d7a360fb957266a62f0a89e4697 Incident Verify Email went down. https://status.waterfall.io/incident/615311 Mon, 07 Jul 2025 06:31:41 -0000 https://status.waterfall.io/incident/615311#27d505de140cee6570f4f815bcc2e7c9870ffe149a0c7c2ab15c29ab1c293863 Incident Enrich Company recovered. https://status.waterfall.io/incident/615311 Mon, 07 Jul 2025 06:25:02 -0000 https://status.waterfall.io/incident/615311#779e3061285cb38ea66bc907f687fbeb0d6448e8f77ad2c422215dab9a808b16 Incident Enrich Company went down. https://status.waterfall.io/incident/537875 Tue, 01 Apr 2025 08:29:00 -0000 https://status.waterfall.io/incident/537875#1b7e95a3dc657100bf4b4bd2e88e3ce9ae6811346c7da6c5a6ebd87b086af982 Incident Added Verify Email service status to dashboard. https://status.waterfall.io/incident/536411 Sat, 29 Mar 2025 14:55:07 -0000 https://status.waterfall.io/incident/536411#f01bc19b620165ad5c1921ab18193bdeb3fa682edd5ad335dc1d1a5cdff7a3c0 Incident Prospector and Enrich Company recovered. https://status.waterfall.io/incident/536411 Sat, 29 Mar 2025 14:54:35 -0000 https://status.waterfall.io/incident/536411#08c43e5330f0045ddedf05cef823cfde4b0a7e16fceb66377e0bd5f5dbccfdbf Incident Enrichment Phone recovered. https://status.waterfall.io/incident/536411 Sat, 29 Mar 2025 14:48:50 -0000 https://status.waterfall.io/incident/536411#257088e43c6833bc8e92ea1c1a0754ed296813b02017b7be3a6b9d3412f929ed Incident Prospector and Enrich Company went down. https://status.waterfall.io/incident/536411 Sat, 29 Mar 2025 14:48:34 -0000 https://status.waterfall.io/incident/536411#ff22875179522035f6edb1cb7fcefa3496521fa87685e9189648e4e0055799a8 Incident Enrichment Phone went down. https://status.waterfall.io/incident/458110 Fri, 08 Nov 2024 13:17:50 -0000 https://status.waterfall.io/incident/458110#b3223d5b7566ceba6c054cee6c18e6a95369391ce26d5489d500e30192bc4563 Incident Prospector recovered. https://status.waterfall.io/incident/458110 Fri, 08 Nov 2024 13:10:16 -0000 https://status.waterfall.io/incident/458110#503992282faa34700ed9bd357966f8537476368c7d8d7f849807784fe6fcf130 Incident Enrichment Contact recovered. https://status.waterfall.io/incident/458110 Fri, 08 Nov 2024 13:01:26 -0000 https://status.waterfall.io/incident/458110#15496cb06c2376f55cd432185c1d80f7196b6f15382380e6caa3cec0bf448999 Incident Enrichment Contact went down. https://status.waterfall.io/incident/458110 Fri, 08 Nov 2024 12:59:04 -0000 https://status.waterfall.io/incident/458110#535406110282a778c17b3a960f9a46b63edb5b346050e93be60c824dbfd9f3af Incident Prospector went down.