All services are online
Last updated on Oct 5, 2026 at 10:59am UTC
Previous incidents
Sep 29, 2026
Waterfall service incident post mortem — September 29, 2026
Resolved
Resolved Sep 29, 2026 at 7:21pm UTC
Waterfall service incident — September 29, 2026
What happened
On September 29, Waterfall experienced a widespread service disruption during a production software update. A shared dependency was updated before the matching application code was deployed. This incompatibility prevented affected services from starting and processing requests.
The failure was caused by our deployment process. We apologize for the disruption to your work.
Customer impact
All API endpoints were affected...
Prospector, Enrichment Contact, and 7 other services are down
Resolved
Resolved Sep 29, 2026 at 6:06pm UTC
Enrichment Phone recovered.
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