Previous incidents
Account Info V2 is down
Resolved Mar 16, 2026 at 8:12pm UTC
Account Info V2 recovered.
1 previous update
Enrichment Phone is down
Resolved Mar 2, 2026 at 8:01am UTC
Enrichment Phone recovered.
1 previous update
Elevated error rates and increased latency.
Resolved Feb 27, 2026 at 9:44pm UTC
On February 27, 2026, 20:49 UTC, the Waterfall API experienced degraded performance affecting some asynchronous job endpoints. The incident was triggered by an unexpected surge in enrichment request volume that exceeded normal traffic patterns, causing temporary resource contention in our backend infrastructure. This resulted in intermittent timeouts and elevated error rates for some API consumers.
Our engineering team identified the root cause quickly and took immediate action to restore fu...
Account Info and Account Info V2 are down
Resolved Feb 27, 2026 at 8:51pm UTC
Account Info recovered.
3 previous updates
Verify Email is down
Resolved Feb 19, 2026 at 6:06pm UTC
Verify Email recovered.
1 previous update
Prospector, Enrichment Contact, and 3 other services are down
Resolved Feb 18, 2026 at 8:50pm UTC
Verify Email recovered.
19 previous updates